Happiest Customer Care Team

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Activity overview

Latest activity by Happiest Customer Care Team
  • Happiest Customer Care Team created an article,

    Can I adjust my notifications for the SNOO App?

    Getting updates about your little one is always important! Which is why we have included the options to adjust your notification preferences for the SNOO App. Let’s run through how our notification...

  • Happiest Customer Care Team created an article,

    Can I record sleep sessions outside SNOO in the SNOO App?

    Yes! We have added a feature in our mobile app that allows you to submit journal entries for naps or bedtimes that were outside SNOO. To access, please make sure the following is set up: SNOO is p...

  • Happiest Customer Care Team created an article,

    How can I clean my SNOO?

    We understand babies can have unexpected spit-ups & blowouts while sleeping. Lucky for you, cleaning SNOO is easier than you think! For safety purposes, SNOO’s mesh is not removable. However, if yo...

  • Happiest Customer Care Team created an article,

    Does Sleepea come in different colours?

    Yes! Our 5-second Sleepea swaddle comes in 9 chic colours & patterns: Teal with Stars & Planets Sky Blue with Stars Rose/Pink with Stars & Planets Midnight/Navy with White Planets Grey Melange wit...

  • Happiest Customer Care Team created an article,

    Does the SNOO Sack come in different colours?

    Yes! Our easy-to-use SNOO Sack comes in a variety of colours and patterns: Ivory Teal with Planets Rose/Pink with Planets Midnight/Navy with White Planets Grey Melange with Planets & Stars Ivory w...

  • Happiest Customer Care Team created an article,

    Can I ask Siri to command my SNOO?

    Yes! Parents can now ask Siri on their iOS device to command SNOO with the following actions: Turn On SNOO Turn Off SNOO Level Up SNOO  Level Down SNOO Level Lock SNOO Check on Baby’s SNOO Status ...

  • Happiest Customer Care Team created an article,

    How do I create a Happiest Baby account?

    Navigate to www.happiestbaby.co.uk Click Login in the upper left corner Click Create Account and enter required information Complete on screen instructions Log in to account to see all orders plac...

  • Happiest Customer Care Team created an article,

    Can I check out as a guest?

    Yes, you can check out as a guest!

  • Happiest Customer Care Team created an article,

    The SNOO App Keeps Asking Me to “Enable Location”?

    When pairing your Android device to the SNOO App, we require your device to allow GPS Location Services. This helps locate your home’s network and allows for connection to SNOO’s Wi-Fi signal. Duri...

  • Happiest Customer Care Team created an article,

    How can I see more details on my Sleep Log?

    If you are interested in seeing the exact timeframes and levels SNOO was shushing your baby to sleep... our Zoom feature provides just that! To access follow the instructions below: Open the SNOO ...