Submit a request

Please give a short description of the request.

Please try to describe your request in detail so our team may best assist you. Please include your order number if you have one.

Please select which best describes your request

All order inquiries, returns, and product support requests should have an order number. Please enter N/A if you do not have an order number.

Check this if you have multiple orders

Please select the option that best describes the issue you are experiencing. Please don't forget to upload visual proof for non-app issues at the bottom of the page.

If you are inquiring about multiple products, please select just one and include the others in your detailed return reason.

All returns and product support requests require a serial number. If you do not have a SNOO Serial Number, enter N/A.

Which part of the item are you having issues with? Please don't forget to upload visual proof for non-app issues at the bottom.

Please type in the manufacture date from the swaddle tag, the serial number on the bottom of an electronic item, or a 4-digit LOT from a power cord.

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